OPEN POSITION: Engineering

Technical Writer

Remote

About Prefect: 

Are you looking for an incredible opportunity to work with a high-growth SaaS company? Our workflow orchestration platform bridges the gap between data engineers and data scientists, allowing them to focus on their work while we handle the often-frustrating details of defining, monitoring, and managing workflows. We are looking for enthusiastic new members who are excited about eliminating negative engineering and the question, “What will you build?”

Role Summary: 

As Prefect’s Technical Writer you’ll oversee the company's technical documentation including design docs, user documentation and API docs. Prefect’s documentation is a source of pride for us, and we want to keep it that way as we grow. Our docs have helped our users get started easily, stay informed about new features, and find the information they need for all aspects of our platform and tools. 

The Technical Writer will participate in the entire software lifecycle and will coordinate with internal stakeholders, including our CEO and CTO, to execute an ambitious documentation overhaul. You will proactively identify opportunities for improvement, build consensus, track risks and dependencies, and lead projects to completion in collaboration with these stakeholders. 

To succeed in this role, you need to understand our users, be deeply empathetic to the negative engineering problems, and be motivated to create first-class user experiences. The documentation you deliver will have positive impacts across multiple products including our SaaS platform and our open-source APIs, and you will ensure that minor details receive as much care as major strategic directives.

Expectations:

As the first Technical Writer...

  • You’ll build processes for creating our documentation

  • You’re comfortable reading Python code and are proficient in the software development lifecycle in general.

  • You’re proficient in documentation tooling, and you have opinions about what’s best tooling for our needs.

  • You can deliver concise documentation that makes complex information clear. 

  • You’ll learn our ecosystem and become empathetic to our specific users.

  • You'll integrate yourself into the product and development lifecycle so that our documentation is delivered timely. 

  • You'll help determine appropriate success metrics and prioritize goals and deliverables for our documentation roadmap

  • You're comfortable exploring new ideas, operating in an environment that prizes iterative experimentation, and avoiding inertial thinking

  • You'll work closely with our customers, understand their needs and prioritize their use cases. 

Qualifications (you must have):

  • 5+ years of technical writing experience for SAAS solutions

  • Experience producing technical documentation for developers

  • Experience reading source code written in Python

  • Ability to manage multiple competing priorities

About you (we’d like you to have):

  • Hands-on familiarity with the modern data stack and related software

  • Familiarity with data science and data engineering workflows

  • You're excited about open-source software

Prefect is an equal opportunity employer and actively encourages applications from people of all backgrounds. All applicants will be considered for employment without attention to race, religion, color, sex (including pregnancy, sexual orientation and gender identity/expression), national origin, disability or any other status protected under applicable federal, state, or local laws.